![]() Saying short, positive statements can make the speaker feel more comfortable and show you are engaged in the conversation and able to process the information they are sharing. Which do you think is the most time-consuming among the projects you're working on?" Using short verbal affirmations For example, you can say something like, " So, tell me more information about your current workload. It can also narrow down a broad topic or subject. Related: How To Respond In an Interview to "Do You Have Any Questions?" Asking specific probing questionsĪsking direct questions can help you encourage the speaker to provide more details about the information they are sharing. What changes would you like to apply to the process over the next three months?" ![]() For example, you can say, "You're definitely right, the onboarding process could use some updating. Asking questions to the speaker and encouraging them to share additional information ensures you understand them accurately. This means they have to provide more information than a simple yes or no answer. Open-ended questions are questions that require a speaker to answer in their own words. Is that correct?" Asking open-ended questions ![]() For example, you can say something like, "So what you are saying is, the content management system you are currently using no longer meets the technical needs of your team, as it doesn't support large video files. This can also give the speaker a chance to expand their message or clarify confusing information. Paraphrasing involves summarising the key points of the speaker's message to show them that you fully understand their message. Here are some examples of verbal active listening skills: Paraphrasing It can encourage them to share their feelings and thoughts fully. These skills allow you to make the speaker feel heard. Verbal active listening skills refer to your ability to keep the conversation going. ![]() Here are several examples of being an active listener: Verbal active listening Much like conflict resolution and critical thinking, active listening skills can help increase your value as an employee. Whether you are looking for a new job opportunity, striving to get a promotion or working to improve in your current position, improving your active listening skills can help you succeed. Related: How To Improve Your Listening Skills (With Tips) What are examples of active listening? Instead of thinking about and mentally rehearsing what you would say when the speaker ends their message, an active listener carefully considers the speaker's words and commits the information to memory. This can support your ability to focus and help show the speaker that you are focusing and engaging. Unlike passive listening, which refers to the act of listening to a speaker without understanding their message, active listening can ensure you can engage and later retain specific details without the need to repeat the information.Īn active listener usually uses verbal and non-verbal communication techniques to show and keep their attention on the speaker. View more jobs on Indeed View More What are active listening skills?Īctive listening refers to your ability to completely focus on a speaker, understand their message and respond carefully.
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